Privacy policy

Data controller

MB Skaitmenų namai LT, company code 307409515, Gardino g. 56H-18, LT-66221 Druskininkai, Lithuania. Email info@houseofnor.lt, phone +370 68 546202.

What data we process and why

  • Fulfilling orders: name, email, phone, delivery address or parcel locker, order details. Legal basis: performance of a contract (GDPR Art. 6(1)(b)).
  • Accounting: invoice and payment data. Legal basis: legal obligation (GDPR Art. 6(1)(c)). Kept for as long as accounting law requires.
  • Newsletter: your email, if you subscribed. Legal basis: consent (GDPR Art. 6(1)(a)). You can unsubscribe at any time using the link in the email.
  • Customer service: the content of your messages. Legal basis: legitimate interest in answering enquiries.
  • Website operation and statistics: cookies and device data. Essential cookies are used to run the site; others only with your consent.

We do not receive or store payment card details ourselves. They are handled by the payment service provider.

Who we share data with

  • Shopify (online store platform).
  • Payment service providers.
  • Carriers: AB Lietuvos paštas (LP Express), UAB Venipak Lietuva, UAB DPD Lietuva.
  • Accounting service providers.

Some providers (e.g. Shopify) may process data outside the European Economic Area. In such cases, the European Commission's standard contractual clauses or other GDPR safeguards apply.

How long we keep data

  • Order data is kept as long as needed to fulfil the order and handle any claims.
  • Accounting documents are kept for the period required by law.
  • Newsletter data is kept until you withdraw consent.

Your rights

You have the right to:

  • access your data;
  • have it corrected or deleted;
  • restrict or object to its processing;
  • receive your data in a portable format;
  • withdraw consent at any time.

To exercise your rights, write to info@houseofnor.lt. We will reply within 30 days.

If you believe your data is processed unlawfully, you can lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, 10312 Vilnius, vdai.lrv.lt).

Changes to this policy

We may update this policy. The latest version is always published on this website.

Last updated: 30 September 2026