FAQ

Frequently asked questions

How do you choose your products?

We try the products ourselves and look at their ingredients, texture and price. We only keep the ones we would honestly recommend. More in About us.

Where do your products come from?

We buy all our products from suppliers in the European Union. Each package carries the manufacturer's details, ingredients and expiry information.

How and when will I receive my order?

We ship to LP Express, Venipak and DPD parcel lockers across Lithuania. We dispatch orders within 1–3 business days, and parcels usually arrive within 1–2 business days. More in Delivery and returns.

How much does delivery cost?

The exact delivery price is shown in the cart before you pay.

Can I return an item?

Yes, within 14 days of receiving it, if the item is unopened and unused. For hygiene reasons we can't accept opened cosmetics, unless the item was damaged or faulty.

Will this product suit my skin?

For every product we note which skin or hair type it is meant for. If your skin is sensitive, try a new product on a small area first. If you have a skin condition or allergies, consult a dermatologist. You can also write to us and we'll help you choose.